Online Cover Letter Help

Smart tips to help you format and write a cover letter

Struggling to write a cover letter that will catch an employer's attention? We've got tips to help you show your best self—and a sample you can use to get started.

There's nothing scary about writing a cover letter.

You've found the perfect job, hit the "apply" button, and started the process with your engines revved and ready. But wait! Slam the brakes! They want a cover letter. Oh no. 

Don't let this request derail you. Here's everything you need to know to write a letter that truly sells your skills. Plus, scroll down to see a sample cover letter you can use to craft your own.

What is a cover letter?

A cover letter is a one-page document that, along with your resume, is sent with your job application. A cover letter is your chance to tell a potential employer why you’re the perfect person for the position and how your skills and expertise can add value to the company. The letter should be professional but personable, and serve as a sort of introduction.

Do I need to send a cover letter?

A lot of job seekers today wonder if a cover letter is still appropriate to send with your resume—and the answer is yes! Even if an employer doesn’t ask for a cover letter, it couldn’t hurt to send one. In fact, it’s can help you get someone's attention in a different way, and it can be a great way to display your enthusiasm for the job and company.

What are the basic elements of a cover letter?

  1. Greeting: Address your cover letter to the proper person.
  2. Opening: Write a personable, inviting opening paragraph that notes how your skills are a perfect fit to the job and displays your enthusiasm.
  3. Hook: Highlight your past achievements as they relate to the job you're applying for.
  4. Skills: Emphasize additional relevant skills, such as computer languages or certifications.
  5. Close: Briefly recap your strengths as a candidate, and include your contact information.

Cover letter tips

1. Parrot the keywords: Just like with your resume, your cover letters should be customized for each job you apply to. Start by reviewing the job description. In it, you will find important keywords that let you know what kind of employee the company is hoping to find. Use these same keywords throughout your cover letter.

2. Adapt for the company: Each version of your cover letter should talk about how your skills will benefit the particular company that you want to work for. You want to target the company’s needs—not your own. Demonstrate how you could help them achieve their goals. Remember: You're selling yourself in a resume and a cover letter, but the employer has to want to buy.

3. Show you "get" them: Your cover letter should demonstrate that you have done some research into what the organization's pain points are. Presenting yourself as a solution to a hiring manager’s problem can help your cover letter take the right tone. If you’re applying to an administrative position, be sure to mention your time-management skills; if you’re an IT professional, include your expertise in improving efficiency. Always ask yourself: How can I help this company?

4. Proofread. Don’t assume spell check will catch every mistake (it won’t). Slowly review your cover letter to make sure everything reads properly. Have someone else read your cover letter for backup.

Need even more confidence before you start your cover letter? Below are some additional cover letter tips you could reference—or keep scrolling for a cover letter sample:

Cover letter mistakes you should avoid: From overusing “I” to being too vague, there are a bunch of pitfalls that can trip you up. Don’t let them!

Cover letter format and advice tips: Learn how to set up your cover letter and what each section should include.

Cover letter tips for new grads: You might lack real-world work experience, but your cover letter can be chock-full of activities that demonstrate your potential to succeed.

Cover letter tips for technology professionals: The ease of applying to online jobs has led many IT professionals to skip sending a cover letter, but that’s a mistake. 

Cover letter tips for finance professionals: If you’re searching for a finance job or want to be prepared just in case, you will need a dynamic cover letter to grab the hiring managers’ attention.

Tips for better email cover letters: If you're emailing a resume, your cover letter will deliver the first impression. These eight tips will help you craft a better email cover letter.

Cover letter sample

Check out the sample cover letter below (or download the template as a Word doc) to get some inspiration to craft your own. And we've also got you covered if you're looking for a cover letter in a specific industry. 

Once you've finished your cover letter, consider joining Monster—you can upload and store up to five cover letters and resumes, so that you can apply for jobs on our site in a snap!


[Date]

Ms. Rhonda West
Customer Service Manager
Acme Inc.
123 Corporate Blvd.
Sometown, CO 50802

Re: Customer Service Representative Opening (Ref. ID: CS300-Denver)

Dear Ms. West:

I was excited to see your opening for a customer service rep, and I hope to be invited for an interview.

My background includes serving as a customer service associate within both call-center and retail environments. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flagging damaged merchandise for shipment back to vendors and providing back-up cashiering during busy periods.

Previously, I worked within two high-volume customer-support call centers for a major telecommunications carrier and a satellite television services provider. In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my call-volume goals, handling an average of 56 to 60 calls per day.

In addition to this experience, I gained considerable customer service skills during my part-time employment as a waitress and restaurant hostess while in high school.

I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database applications and a year of college (business major). Please see the accompanying resume for details of my experience and education.

I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Feel free to call me at 555-555-5555 (home) or 555-555-5500 (cell) to arrange an interview. Thank you for your time—I look forward to learning more about this opportunity!

Sincerely,



Sue Ling

Enclosure: Resume


Should you always send a cover letter?

Do you always have to submit a cover letter, or can you skip it? We checked in with a panel of career experts to find out.

Cover letters could give you an advantage.

You found an exciting new job posting and are getting ready to submit your resume, but what about a cover letter? Is it always necessary to spend time writing a cover letter, or are there times you can get away without one? We checked in with a panel of career experts to find out.

Pro: Cover letters can set you apart

“Skip the cover letter, and you miss out on an opportunity to sell yourself,” says Evelyn Salvador, author of Step-by-Step Cover Letters: Build a Cover Letter in 10 Easy Steps Using Personal Branding and principal of Creative Image Builders, a resume-development and career-coaching firm in Coram, New York.

Sending a cover letter along with a resume helps you build your brand the same way an advertising company promotes a product’s brand. “A well-defined brand wins interviews, maximizes salary potential and puts job seekers in the top 2 percent of candidates considered for positions,” Salvador says.

Think of your cover letter as another tool in your job search arsenal, says Betty Corrado, owner of career-coaching and resume-writing firm Career Authenticity in Cos Cob, Connecticut. “The cover letter is a key part of your marketing package,” she says. “Use it as an opportunity to convey your brand and value proposition.”

Pro: Cover letters let you reveal your personality and build rapport

A resume tends to be fact-based and somewhat formal, but a cover letter can be infused with personality. “Don’t be afraid to inject personal notes about interests or philosophies that may help employers determine if you will fit into their culture,” says Roleta Fowler Vasquez, professional resume writer and owner of Wordbusters in Fillmore, California. To increase the “wow” factor of their cover letters, she encourages applicants to add a few standout accomplishments that don’t appear on the resume.

Laila Atallah, a Seattle career counselor and owner of Career Counseling with a Twist, agrees that a cover letter can be more revealing than a resume. “The best cover letters are infused with energy, personality and details about the applicant’s skills and achievements,” she says. “I get a sense of the person and what they’ve accomplished, and it’s easier for me to picture them in their next job.”

Job seekers often make the mistake of sending a resume without a cover letter, says Ann Baehr, president of Best Resumes of New York in East Islip, New York. “This is a missed opportunity to establish rapport with employers and provide a sense of who they are beyond their work experience,” she says.

Thinking about skipping the cover letter when applying for an internal position? Don't. Use the cover letter to show how well you understand your employer’s mission and remind management of how much you have already accomplished.

Include a cover letter even if a colleague is submitting your resume for you. The letter is a chance to introduce yourself and mention your contact as a reminder that you are a referral. This is what a cover letter should include, should you decide to send one.

Pro: Cover letters let you tell a story

The cover letter can include information that would be out of place on the resume. “Job seekers can include the name of a mutual contact or referral, state how they would benefit the employer if hired and explain tricky situations such as changing careers, relocating, returning to the workforce and so on,” Baehr says.

Atallah encourages job seekers to learn about the requirements of the job opening and use the cover letter to express how and why they are uniquely qualified. “Use your cover letter to tell a story,” she says. “Studies show that stories are memorable and engaging, and cover letters are a perfect vehicle for expressing your successes in a more storylike format.”

When not to send a cover letter

Given all the reasons to send a cover letter, is it ever a good idea not to? “If the application instructions expressly say not to include a cover letter, or if an online application offers no opportunity, then you can forego the cover letter in these cases,” Atallah says.

Vasquez agrees that you should not send a cover letter when the employer specifically says not to. “This may be a test of your ability to follow directions,” she says.

What if you think the cover letter won’t be read? Corrado says that while some hiring managers say they don’t read cover letters, those who do may dismiss your application if you don’t send one. “Why take this chance when you need every possible advantage in this job market?” she asks.

While writing cover letters is time-consuming, the consensus is that the effort could give you an edge and help you land more interviews.

Looking for more ways you can stand out in your job search? Join Monster today. As a member, you can upload up to five versions of your resume and cover letter. Recruiters search Monster every day looking for exceptional candidates just like you.


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